Shipping policy
Shipping Policy
Free express shipping
Every order ships free by insured express courier to all the countries listed below. There is no minimum order.
Processing time
Orders are processed and dispatched within 1 to 3 business days after payment. You will receive an email with a tracking number as soon as your order ships.
Delivery time
Orders ship by insured express courier (FedEx or DHL) and usually arrive within 2 to 4 business days after dispatch, so most orders arrive within about 3 to 7 business days of ordering.
- Singapore: 1 to 2 business days after dispatch (J&T Express).
- United Arab Emirates: 4 to 10 business days after dispatch (Aramex Express).
Delivery can take a little longer during holidays, peak sale periods or because of customs checks.
Where we ship
Israel, North America (United States, Canada), Europe (Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden), and Asia-Pacific and the Middle East (United Arab Emirates, Australia, Hong Kong, Japan, South Korea, Malaysia, New Zealand, Singapore).
Customs, duties and taxes
- United States, Canada, the European countries listed above, the United Kingdom, Switzerland, Norway, Japan, South Korea and the UAE: import duties and taxes are prepaid, so there is nothing extra to pay on delivery.
- Israel, Australia, Hong Kong, Malaysia, New Zealand and Singapore: import duties or VAT may be collected by the courier on delivery, depending on local rules and the order value. These charges are not included in the product price and are the customer's responsibility.
Packaging
Every watch ships brand new in its watch box, packed in a sturdy outer carton with protective bubble wrap, and is insured in transit.
Tracking
Use the link in your shipping confirmation email to follow your order.
Delays or lost packages
If your order is delayed or lost, contact us at emkamarket8@gmail.com and we will help.